Modern Slavery Statement

Workers and ethical supply chain monitoring illustration Modern slavery and human trafficking have no place in our organisation or in the supply chains that support our work. This Modern Slavery Statement sets out the principles, controls, and responsibilities we use to identify, prevent, and address any risk of exploitation. We are committed to upholding human dignity, ethical conduct, and lawful working practices across every area of operation.

Our zero-tolerance position applies to all forms of slavery, servitude, forced labour, debt bondage, and child exploitation. We expect every employee, contractor, agency worker, and business partner to act with integrity and to reject any practice that could enable abuse. This commitment is embedded in our policies, our procurement approach, and our day-to-day decision-making.

Supplier due diligence and audit documentation scene We recognise that modern slavery risks can arise in complex supply chains, particularly where labour is sourced through third parties or where goods and services are produced in higher-risk regions or sectors. To address this, we carry out risk-based due diligence before engaging suppliers and continue monitoring throughout the relationship. Where concerns are identified, we act promptly to investigate and, if necessary, to suspend or end the relationship.

Our supplier standards require all vendors to comply with applicable labour laws, prohibit forced or trafficked labour, and maintain safe and fair working conditions. As part of our supplier audits, we review documentation, labour practices, wage records, recruitment methods, and site controls. These audits may be announced or unannounced, depending on the level of risk and the nature of the supplier arrangement.

In addition to audits, we expect suppliers to provide accurate information about their workforce, subcontractors, and recruitment processes. We reserve the right to request corrective action plans where weaknesses are found. Persistent non-compliance, refusal to cooperate, or evidence of exploitation may result in immediate escalation and commercial termination. This approach supports a stronger anti-slavery framework and reinforces accountability across the supply chain.

Confidential reporting and compliance awareness illustration Training is provided to relevant staff so they can recognise warning signs such as excessive recruitment fees, document retention, restricted movement, intimidation, or signs of coercion. By strengthening awareness, we improve our ability to detect modern slavery risks early and respond effectively. Managers are expected to maintain oversight of procurement and labour-related decisions so that ethical standards remain central.

We also maintain accessible reporting channels so that concerns can be raised in confidence and without fear of retaliation. Reports may be submitted by employees, suppliers, or other stakeholders through established internal procedures. All concerns are treated seriously, investigated proportionately, and managed with appropriate confidentiality. Retaliation against anyone who raises a concern in good faith is strictly prohibited.

Our response framework prioritises prompt assessment, evidence gathering, and corrective action. If a report suggests possible exploitation, we engage the relevant teams to determine immediate safeguards and longer-term remediation. Where appropriate, we work with suppliers to improve conditions; however, where the risk cannot be mitigated, we will take decisive action to protect those affected.

Leadership review of modern slavery risk controls This statement is supported by governance arrangements that assign clear responsibility for oversight of modern slavery prevention. Leadership reviews key risks, audit findings, and remediation progress to ensure that commitments are translated into practical action. Policies are updated as needed to reflect legal developments, operational changes, and emerging risk indicators.

Annual review is an essential part of our approach. Each year, we evaluate the effectiveness of our controls, including supplier due diligence, audit outcomes, training activity, and reporting trends. The review helps us identify lessons learned, strengthen our modern slavery statement, and improve our risk management practices over time.

Annual policy review and continuous improvement concept As part of that review, we assess whether our zero-tolerance policy remains clearly communicated and consistently applied. We also examine whether our supplier audits are proportionate to risk and whether reporting channels remain trusted and accessible. This cycle of review and improvement ensures that our approach remains active, credible, and responsive to changing circumstances.

We remain committed to continuous improvement and to working with partners who share our values. By maintaining vigilance, enforcing standards, and acting on concerns, we aim to help eliminate exploitation from our operations and supply chains. This Modern Slavery Statement reflects our ongoing responsibility to protect workers and uphold ethical business conduct.

Kensington Carpet Cleaners

A Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, annual review, and ongoing anti-slavery commitments.

Get a Quote

What Our Customers Say

Excellent on Google
4.9 (10)

Kensington Carpet Cleaners made the booking process easy and efficient. The cleaners were excellent--kind, meticulous, and they left my new home spotless. They were highly responsive, and I couldn't recommend them more!

Google Logo
T

Excellent experience from start to finish. Staff members were always helpful, friendly, and worked with real efficiency. The result is fantastic.

Google Logo
I

Always professional and thorough, the team keeps my gutters in excellent shape. They leave no mess behind, and the service is absolutely worth it!

Google Logo
I

The cleaner is reliable and friendly, consistently arriving on schedule and delivering great results.

Google Logo
S

The prices at Upholstery Cleaning Services are always competitive and scheduling any cleaning service is straightforward and easy.

Google Logo
G

I appreciated Kensington Carpet Cleaners's hard work on our end-of-tenancy clean. The property was left spotless after they finished.

Google Logo
S

I'm extremely satisfied with the cleaning service--they arrived as scheduled, were very professional, and made my apartment look refreshed and new. So happy I can count on this company.

Google Logo
G

I entrusted Upholstery Cleaning Services with my apartment cleaning for the first time, and they surpassed my expectations. The process was efficient and professional. Booking was user-friendly. The cleaning staff was amiable and left everything pristine.

Google Logo
B

Absolutely loved the results from Carpet Cleaning Company Kensington. The staff was friendly, arrived on time, and did a meticulous job--my space feels brand new!

Google Logo
J

Upholstery Cleaning Services made my move-out process easy. I was truly impressed by their professionalism and thorough work. My landlord loved the results.

Google Logo
K

Get In Touch With Us.

Please fill out the form below to send us an email and we will get back to you as soon as possible.